Microsoft Outlook: Difference between revisions

From Apps for Sage 100
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When you open the task pane click the Pin to keep it open
When you open the task pane click the Pin to keep it open.


We are now assuming the task pane is pinned.  
[[File:Sage 100 pin outlook.png|200px]]]
 
Frst time in your need to [[Add Connection|Add your connection]]
 
We are now assuming the task pane is pinned. If the task pane is not pinned it will close when you change emails.  


Clicking on an email will trigger the system to check for a match in the Sage 100 data
Clicking on an email will trigger the system to check for a match in the Sage 100 data
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If a match is found the summary will display
If a match is found the summary will display


[[File:Sage 100 email matching.png|300px]]
[[File:Sage 100 email matching.png|500px]]


You can then Save the Email as a "Touch point" against the entity.
You can then Save the Email as a "Touch point" against the entity.


[[File:Sage 100 save email.png|300px|]]
[[File:Sage 100 save email.png|500px|]]


When there is no match found the system will Prompt to create a new "Prospect".
When there is no match found the system will Prompt to create a new "Prospect".
Default values like the Customer Name, Contact Name and email will be filled in.
[[File:Sage 100 new prospect.png|300px]]
This data can be edited later on also.

Latest revision as of 11:37, 26 March 2024

When you open the task pane click the Pin to keep it open.

]

Frst time in your need to Add your connection

We are now assuming the task pane is pinned. If the task pane is not pinned it will close when you change emails.

Clicking on an email will trigger the system to check for a match in the Sage 100 data

If a match is found the summary will display

You can then Save the Email as a "Touch point" against the entity.

When there is no match found the system will Prompt to create a new "Prospect".

Default values like the Customer Name, Contact Name and email will be filled in.

This data can be edited later on also.