Microsoft Outlook: Difference between revisions
From Apps for Sage 100
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[[File:Sage 100 pin outlook.png|200px]]] | [[File:Sage 100 pin outlook.png|200px]]] | ||
We are now assuming the task pane is pinned. | We are now assuming the task pane is pinned. If the task pane is not pinned it will close when you change emails. | ||
Clicking on an email will trigger the system to check for a match in the Sage 100 data | Clicking on an email will trigger the system to check for a match in the Sage 100 data | ||
Revision as of 11:30, 25 March 2024
When you open the task pane click the Pin to keep it open.
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We are now assuming the task pane is pinned. If the task pane is not pinned it will close when you change emails.
Clicking on an email will trigger the system to check for a match in the Sage 100 data
If a match is found the summary will display
You can then Save the Email as a "Touch point" against the entity.
When there is no match found the system will Prompt to create a new "Prospect".
Default values like the Customer Name, Contact Name and email will be filled in.
This data can be edited later on also.
